HELPDESK ASSISTANT (Prague 1, 40.000Kč, English is a must)

Verze pro tisk

AXIAL PERSONNEL AGENCY s.r.o. je jednou z vedoucích personálních agentur a na českém trhu pracovních míst působí již od roku 1994.
Nabízíme komplexní poradenské služby v oblasti lidských zdrojů a zprostředkování pracovních nabídek v Čechách i na Moravě.

We are currently searching a suitable candidate for the HELPDESK ASSISTANT role. Our client is a leader in global electronic transactions and payments and facilitate the payments between financial institutions, retailers, service providers and consumers. Through our three segments – EFT, epay and Money Transfer – the client offers ATM and POS services, prepaid mobile top-up and gift card solutions, as well as cash-based and online global money remittance and payment services.

Key area of responsibilities:

- Daily communication (via phone and email) with the cardholders who are using ATM services in Czech Republic, with service partners, with colleagues.
- Analysis of reported or identified issues and addressing them relevantly.
- Daily controls of the ATM network functioning and communicating with ATM sites to minimize ATM downtime.
- Promoting initial atm configuration into relevant systems.
- Cooperating closely with other teams and departments
- Supporting team, cooperation with other team members

General Requirements:

- High school
- Very good communication and analytical skills
- English, Czech language – fluent, other languages welcome
- User knowledge in xls
- Prior helpdesk experience is welcome, but not must

We offer:

- The candidate will attend 1-2 months training in our Slovak office (Bratislava)
- Working hours Mo-Fri: 11.00-19.00
- Salary: 40 000 CZK
- Other benefits: meal vouchers, mobile phone, notebook, public transport ticket, beverages in the office for free
- Offices in a modern building in the center of Prague

Should you find his offer interesting please do not hesitate to send your CV to Martin Haladej.

Kontakt:

Axial Personnel Agency, s.r.o.
Martin Haladej

Odpovědět

DĚKUJEME, ŽE JSTE OSLOVIL NAŠI AGENTURU ZA ÚČELEM VYHLEDÁNÍ ZAMĚSTNÁNÍ. JAKO SPRÁVCI OSOBNÍCH DAT JSME PODLE ZÁKONA Č. 101/2000 SB., O OCHRANĚ OSOBNÍCH ÚDAJŮ POVINNI, VYŽÁDAT SI VÁŠ SOUHLAS K ULOŽENÍ VAŠICH OSOBNÍCH DAT. TENTO SOUHLAS MŮŽETE KDYKOLI ODVOLAT.

AXIAL PERSONNEL AGENCY, S.R.O

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