Cloud Project Manager with English (HPP, 50.000,- CZK)

AXIAL PERSONNEL AGENCY s.r.o. je jednou z vedoucích personálních agentur a na českém trhu pracovních míst působí již od roku 1994.
Nabízíme komplexní poradenské služby v oblasti lidských zdrojů a zprostředkování pracovních nabídek v Čechách i na Moravě.

Overall responsibilities:

- Manage projects in accordance with contractual time, cost and quality requirements
- Work on advanced telecommunications system installations; 50+ seats, including but not limited to enterprise sites, multi-site deployments, hybrid solutions and contact center installations
- Work with customers to identify requirements, project planning, evaluation and overall customer support
- Responsible for scheduling and management of resources and delegation of tasks
- Provide, set and execute on a detailed onboarding plan with customers
- Keep all resources within Mitel updated on project status; identify risk and concerns, document outcome for future customer endeavors
- Update and maintain internal customer record data base with all the information on customer orders for onboarding coordination and billing purposes
- Working with clients to gather information and set up porting from their existing carriers, and develop secondary port solutions if and when required and are documented and tracked
- Conduct a post-deployment debriefing meeting with the customer to ensure the deployment has met all the customers expectation
- Ensure custom solutions are documented for the Mitel Customer Success Team and Support teams, and ready to accept accountability for the customer after successful implementation
- Follow project management guidelines and procedures to attain individual and team wide Net Promoter Score


- You are a great communicator and you have excellent verbal and written communication
- You have excellent organizational skills and attention to detail – it means we are looking for responsible colleague who can keep the deadlines
- Must possess computer skills including spreadsheet knowledge, and word processing. Windows based software and Excel required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred
- Strives to exceed expectations and provide outstanding customer service (both internally and externally)
- Be passionate about the business, have a drive to succeed and maintain a good sense of humor in difficult situations
- Basic knowledge in Contact Center and Unified Communications
- Basic understanding of sub-netting and network segmenting in a VoIP environment
- Basic knowledge of routers, switches and other network components
- Passion for technology

Job description:

- Work with external payroll provider in the processing of payroll to include preparing data, correcting errors, running General Ledger audits, finalizing payrolls, etc. for employees in EMEA
- Help with building efficient processes and perform necessary balancing of payroll data each pay cycle
- Continuously review process to ensure proficiency, while demonstrating transformational thinking
- Research, interpret and continuously make certain payroll procedures are compliant with current regulations
- Verify system calculations to ensure alignment
- Assist in handling and overseeing the processing of employee garnishments and/or deductions ensuring all regulatory obligations are met
- Resolve employee payroll issues interfacing with all levels of the organization ensuring a strong focus on Customer Service and the employee experience
- Assist in performing payroll audits, tests and analyses through external provider IT SW, MS Excel and other analytical tools
- Establish partnership with Global payroll group to maintain employee and expatriate payroll files and tax documentation
- Be a strong contributing partner within the EMEA HR team, establish strong communications and partnerships with the EMEA HR Team, Finance, Treasury, Tax and others as needed

We offer:

- Salary 45 - 55.000 CZK
- A part of amazing new project when you can help us build unique branch in central Europe
- Lots of trainings and development within the field
- Access to LinkedIn learning
- Meal vouchers
- 5 weeks of holidays
- 3 sick days
- Possible career growrth
- Working in an international environment with a strong focus on people development
- Daily use of languages

Should you be interested in this job please send you CV to Martin Haladej. Looking forward to meeting you. Thank you.


Axial Personnel Agency, s.r.o.

Martin Haladej
Telefon: +420 234 715 000